Privacy Policy

Last updated: August 26, 2021

Compassionate Inquiry Inc. (“Compassionate Inquiry”, “us”, “we”, or “our”) owns and operates the Compassionate Inquiry website,, including the subdomain (together, the Website).

Compassionate Inquiry respects the privacy of its Users (“you” or “your”) and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy describes the information we collect, how that information may be used, with whom it may be shared, and how it is protected.

This Privacy Policy is incorporated by reference in the Terms of Use (the “Agreement”). Unless otherwise defined in this Privacy Policy, capitalized terms used in this Privacy Policy have the same meanings as in the Agreement.

Please note that your use of the Website and/or your Course Participant Accounts constitutes your agreement to follow and be bound by the terms of the Agreement and the Privacy Policy. If you object to anything in the Agreement or the Privacy Policy, do not use the Website and/or your Course Participant Accounts.


  1. Consent

By using, viewing or accessing the Website and/or your Course Participant Accounts, you expressly consent to the collection, use and disclosure of information in accordance with this Privacy Policy.

Further, whenever you provide information to Compassionate Inquiry or contact Compassionate Inquiry through other means, you consent to the collection, use and disclosure of that information in accordance with the provisions of this Privacy Policy.


  1. Changes to the Privacy Policy

This Privacy Policy is subject to change and may be updated by Compassionate Inquiry, at its sole discretion, from time to time. We will notify you of any changes by posting the new policy on the Website, through Course Participant Accounts, and/or by any other method of notice we see fit, including by email.

Accordingly, please review this Privacy Policy periodically for any changes. Changes to this Privacy Policy will be effective immediately upon posting the amended privacy policy to the Website and/or Course Participant Accounts. If you do not accept the amendments, you are required to stop using the Website and/or Course Participant Accounts. Any use of the Website and/or Course Participant Accounts after posting will constitute acceptance of said new privacy policy.

Should we make any significant changes to the way we collect, use, share, and protect your Personal Information, we will let you know by posting notices on our Website and/or through your Course Participant Account(s), and by sending you an email explaining the change.


  1. Information Collection and Use

 We collect different types of data, described below, to provide and improve our Compassionate Inquiry Courses and our Website.


  1. Personal Information

While using the Website and/or Course Participant Account(s), we may ask you to provide us with certain personally identifiable information (“Personal Information”). Personally identifiable information is information that can be used on its own, or with other information to identify, contact or locate an individual. It does not include non-personal information like business information or generic information common to many individuals.

Compassionate Inquiry collects Personal Information only if you voluntarily choose to share such information. In order to purchase and access Compassionate Inquiry Courses, however, we may require that you furnish Personal Information, for example, in the course of applying for the Compassionate Inquiry Professional Course and opening a Course Participant Account. When you do so, you authorize us to collect, access, manage and retain information that may include, but is not limited to:

  • your first and last name;
  • your e-mail address;
  • your country of residence;
  • your full postal address;
  • your phone number;
  • other data you choose to give us through our Website, Course Participant Accounts, or otherwise; and
  • with your consent, other information requested from you.

Video and Audio Recording of Compassionate Inquiry Course(s)

Course Participants performing course exercises, particularly dramatic exercises, may be recorded by Compassionate Inquiry for training purposes. Course Participants will be informed if and when Compassionate Inquiry intends to record an exercise. Should a Course Participant not wish to be recorded, they may communicate their non-consent to any member of Compassionate Inquiry’s staff before beginning the exercise and no recording will be made. Similarly, a Course Participant may also withdraw their consent to be recorded after completing an exercise and the recording will be promptly deleted. Recordings will be made available for the duration of the course to which they relate and are intended to allow Course Participants to review their performance.


User Content

Any User Content submitted directly to Compassionate Inquiry for the purpose of completing Compassionate Inquiry Course requirements, will be held in confidence, and will only be shared with authorized Compassionate Inquiry personnel for the purpose of certification. User Content submissions will be deleted 60 days after all certification requirements have been received, or within 8 months after the final week of the mentorship training.

Compassionate Inquiry Course administrators may, from time to time, ensure that assignments related to Compassionate Inquiry Courses are complete. That said, we invite you to write only what you are comfortable sharing and to keep the rest private.


  1. Other Data

We also collect, access, manage and retain data, other than Personal Information. These other types of data, described below, do not permit direct association with any specific individual.


Usage Data

We may collect and retain information related to your use of and access to the Website and/or your Course Participant Account(s) (“Usage Data”). For example, the following types of data may be collected, but are not limited to:

  • frequency of visits to the Website and/or Course Participant Account(s);
  • frequency of interaction with Compassionate Inquiry Content;
  • frequency of your use of various features of the Website and/or Course Participant Account(s);
  • devices used to visit our Website and/or Course Participant Account(s);
  • device identifiers, such as device type, browser type and version, operating system; and
  • your IP address.

We do not intend to collect any personal data relating to your racial, ethnic, or religious denominations. Please do not, at any time, provide us with such information. Our purpose in processing your data, when necessary, is to assist us in allowing you to effectively use our Website and participate in our Compassionate Inquiry Courses. In the event that we desire to process your Personal Information for any other purpose where we are not able to rely on any other legal basis for processing under applicable law, we will ask for your consent.

We reserve the right to process your data as necessary to comply with legal requirements which we may be subjected to, including cooperating with authorities upon due request and for accounting and tax requirements. Additionally, we reserve the right to process your data for any other purpose compatible to any of the purposes listed above.



Cookies are small text files sent by us to your computer, and from your computer or mobile device to us each time you visit the Website and/or your Course Participant Account(s). When accessing the Website and/or your Course Participant Account(s) through an Internet browser, you can manage your cookie settings to accept or reject cookies, or simply notify you each time a cookie is set by a website you visit. Please note, if you do not accept cookies, you may lose certain functionality of our Website and/or your Course Participant Account(s).

We collect anonymous information from Users of our Website through the use of cookies.  We do not use cookies to collect Personal Information, only to carry out Website and/or Course Participant Account(s) analytics. Cookie information is aggregated and used to improve the effectiveness of our Website and/or your Course Participant Account(s).


  1. Use of Data

Compassionate Inquiry may collect, access, manage and retain data and Personal Information for purposes, such as to:

  • provide and maintain our Website and/or your Course Participant Account(s);
  • administer our Compassionate Inquiry Courses and provide training related to our Compassionate Inquiry Courses, when you enroll in one or more of such courses;
  • notify you about changes to our Website and/or your Course Participant Account(s);
  • allow you to participate in interactive features of our Website and/or your Course Participant Account(s), when you chose to do so;
  • provide customer support and respond to your inquiries;
  • administer promotions, when you provide your consent to be entered into such programs;
  • perform analyses or gather valuable information so that we can improve our Website and/or your Course Participant Account(s);
  • monitor the usage of our Website and/or your Course Participant Account(s);
  • maintain a database of Compassionate Inquiry-certified practitioners, when you provide consent to be listed in such database;
  • detect, prevent and address technical issues; and
  • maintain data security and user privacy.


  1. Disclosure of Data

We reserve the right to use and disclose Personal Information to:

  • comply with applicable laws and regulations;
  • comply with governmental requests;
  • protect against legal liability;
  • prevent or investigate possible wrongdoing in connection with use of the Website, your Course Participant Account(s)or Compassionate Inquiry Content;
  • protect the personal safety of Users and/or the public; and
  • protect the rights and property of Compassionate Inquiry and its Users, sponsors, providers, or licensors.

If Compassionate Inquiry is legally compelled to disclose your Personal Information, it will only disclose the minimum amount necessary to meet our legal obligation.


  1. Third-Party Links

The Website may contain hyperlinks or references to third party materials, websites or platforms (collectively, “Third-Party Links”). Any such embedment, hyperlink or reference is provided for your convenience only. The display of the Website on any third-party website, or hyperlink or reference to any third-party website does not constitute an endorsement of such third party’s website an/or products. We have no control over third party websites and accept no responsibility or liability for any content, material or information contained in them. Your use of Third-Party Links may be governed by the terms and conditions of that third-party site.

For example, we employ third-party companies to process payment and complete the purchase and sale of Compassionate Inquiry Courses. All data and information shared for the purpose of purchasing Compassionate Inquiry Courses is shared directly with the third-party and is subject to the privacy policy and by the terms and conditions of that third-party.

Further, Compassionate Inquiry uses third-party platforms, such as Kajabi™ and Submittable™, to host and enable Compassionate Inquiry Course functionality. These third-party platforms may be embedded within the Website. Personal Information collected on these platforms is made available, in whole or in part, to Compassionate Inquiry and is governed by this policy as well as the privacy policies of these third-parties.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites. Compassionate Inquiry expressly disclaims any liability, damage or loss, directly or indirectly, alleged or derived from the use, access and/or viewing of third-party websites. Further, Users hereby agree to hold Compassionate Inquiry harmless from any liability that may result from the use of the third-party websites linked to or referenced within the Website.


  1. Security of Data

You are responsible for keeping your Course Participant Account login credentials confidential.

Compassionate Inquiry utilizes standard security protocols and commonplace security mechanisms to secure your information from accidental loss and from unauthorized access, use, alteration or disclosure. However, the Internet is an open system, and we cannot guarantee that unauthorized third parties will not be able to defeat those measures or use your Personal Information for improper purposes.


  1. Data Transfer

In some cases, your Personal Information and data that we collect and manage may be transferred to, maintained on and processed by computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy and Canadian law.

Your consent to this Privacy Policy represents your agreement to that transfer.


  1. Business Affiliates

Compassionate Inquiry reserves the right to transfer, sell or distribute all information collected through the Website and/or Course Participant Account(s) to an affiliate, subsidiary, or third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or stock.

We will use our best efforts to ensure that the new entity follows this Privacy Policy with respect to your Personal Information and to the extent required by applicable law.


  1. Updating and Deleting your Data

Your information can be updated through the Website and/or your Course Participant Account profile. Alternatively, you may submit a request in writing to [email protected] to update your information. In the same manner, you may also delete your Course Participant Account. Deleting your Course Participant Account will result in the erasure of all Personal Information and data.

Generally, Personal Information and data will only be retained so long as a Course Participant is enrolled in a Compassionate Inquiry Course, unless specifically requested otherwise. We will, however, retain your login credentials indefinitely, in case you wish to reactivate your Course Participant Account.


  1. Contact Us

If you have questions or concerns regarding your Personal Information and this Privacy Policy, or to update, correct or delete your Personal Information, please contact us at [email protected].